Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 05, 2019 - 23:00 EST
Scheduled
ELLUCIAN CLOUD SERVICES
As part of our ongoing SaaS delivery improvements for customers using Ellucian CRM Advance in the cloud, this notice is to inform you of plans to upgrade your Ellucian CRM deployment.
TARGETED PROD UPGRADE WINDOW: Ellucian CRM Advance Prod, November 5, 2019 - November 7, 2019
Your specific date and time - including duration - will be shared directly with you via your Ellucian CRM distribution email.
USER ACCEPTANCE TESTING: Ellucian has provided a standard 3-week testing period between Non-Prod and Prod upgrades, per our SaaS policy. The goal of that testing period was to verify that current business operations are unimpeded after an upgrade. New functionality is delivered turned off and may be configured after the upgrade.
Should you encounter issues during testing, please contact Action Line. Also note that during the testing period cloning requests will not be accommodated.
If you have any questions or concerns, please contact your Customer Success Manager. If you are currently implementing your Ellucian CRM solution, please contact your Ellucian Project Manager.
Thank you, Ellucian Cloud Team
Posted Oct 18, 2019 - 11:58 EDT
This scheduled maintenance affected: Ellucian SaaS (Ellucian Advance).