Colleague SaaS Infrastructure Maintenance Release - Production
Scheduled Maintenance Report for Ellucian Cloud
Completed
The scheduled maintenance has been completed.
Posted May 29, 2020 - 04:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 28, 2020 - 21:01 EDT
Scheduled
ELLUCIAN CLOUD SERVICES

Please be advised that the Ellucian Colleague Infrastructure Maintenance will be deployed on the Production environments. This notification details the maintenance timeline and planned work.

The Ellucian Colleague Infrastructure Maintenance will be deployed in Production on 05/28/2020.

Windows:
Eastern Time Zone - 05/28/2020, 9:00 PM to 05/29/2020, 4:00 AM Eastern
Central/Mountain Time Zone - 05/28/2020, 10:00 PM to 05/29/2020, 4:00 AM Eastern
Western Time Zone - 05/28/2020, 11:00 PM to 05/29/2020 , 4:00 AM Eastern

Impact: The Production EMS instances will be unavailable during the maintenance window.

Documentation:
https://ellucian.force.com/clients/a111M00000Pahvs
https://ellucian.force.com/clients/a111M00000PbDga

Dependencies: None

Client Action: None

Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.

Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.

Thank You,
Your Ellucian Cloud Services Team
Posted May 22, 2020 - 16:17 EDT
This scheduled maintenance affected: Ellucian SaaS (Ellucian Colleague SaaS).