Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 01, 2021 - 13:00 EST
Scheduled
ELLUCIAN CLOUD SERVICES Please be advised the SU5369 Hotfix Update will be deployed to the PROD environment. This notification details the maintenance time line and planned work.
Window: *** This notification is for our customers in the EMEA region only *** Monday 1st March - starting at 6:00 p.m. GMT and concluding on Monday 1st March at 8:00 p.m. GMT.
Activity: SU5369 Hotfix Update deployed to (PROD environment).
IMPACT: Impact: The PROD environment will be unavailable during the maintenance window.
Dependencies: None.
Customer Action: There is no action required by customers. This announcement is for informational purposes only.
Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.
Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.
Thank You, Your Ellucian Cloud Services Team
Posted Feb 25, 2021 - 10:01 EST
This scheduled maintenance affected: Ellucian SaaS (Ellucian Quercus (EMEA)).