Ellucian CRM SaaS: Infrastructure Maintenance Prod
Scheduled Maintenance Report for Ellucian Cloud
Completed
The scheduled maintenance has been completed.
Posted Jun 16, 2021 - 08:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 15, 2021 - 20:01 EDT
Scheduled
ELLUCIAN CLOUD SERVICES

As part of our ongoing SaaS delivery improvements for customers using Ellucian CRM in the cloud an infrastructure maintenance is planned for the Ellucian CRM infrastructure. This infrastructure maintenance does not require your institution to engage, configure, or test as there are no new features being released or corrected.

WINDOW:
*** United States and Canada customers ***
Starting Tuesday, June 15, 2021 at 8:00 PM EDT and concluding by Wednesday, June 16, 2021 at 8:00 AM EDT

IMPACT:
This infrastructure maintenance only impacts the Ellucian CRM infrastructure in the United States and Canada regions. There is no expected downtime however you may experience intermittent slowness or an occasional disconnect to your environment.

Please be advised that your nightly backup service may not execute as a result of this infrastructure maintenance. Normal nightly backup operations will continue on the following evening.

ACTION REQUIRED:
There is no action required at this time, this announcement is informational.

IMPORTANT:
If you are not a customer within any of the regions listed in this notification, please select "Manage your subscription" at the bottom of this email to update your regional preference for your Ellucian CRM solution(s).

Should you encounter issues after the infrastructure maintenance, please contact Action Line. If you have any questions or concerns, please contact your Customer Success Manager. If you are currently implementing your Ellucian CRM solution, please contact your Project Manager.


Thank you,
Ellucian Cloud Team
Posted Jun 14, 2021 - 17:12 EDT
This scheduled maintenance affected: Ellucian SaaS (Ellucian Advance, Ellucian Advise, Ellucian Recruit).