Colleague SaaS Updates -- Infrastructure Updates -- Production -- August 11, 2022
Scheduled Maintenance Report for Ellucian Cloud
Completed
The scheduled maintenance has been completed.
Posted Aug 12, 2022 - 06:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 11, 2022 - 21:00 EDT
Scheduled
ELLUCIAN CLOUD SERVICES

Please be advised that the Ellucian Colleague SaaS Infrastructure Updates will be deployed in the Production environment. This notification details the maintenance timeline and planned work.

The Ellucian Colleague SaaS Infrastructure Updates will be deployed in Production on August 11, 2022.

Windows:
Eastern Time Zone - August 11 from 9:00 PM to 11:59 PM
Central/Mountain Time Zone - August 11 from 9:00 PM to 11:59 PM
Pacific Time Zone - August 11 from 9:00 PM to 11:59 PM
Samoa Standard Time - August 11 from 9:00 PM to 11:59 PM

Impact: The Production environment will be unavailable during the maintenance window.

Client Action: The Client will be responsible for validating the environment following the completion of the deployment in the Client's environment. Test major business processes, integration to the ERP, 3rd Party integration and bug fixes.

Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.

Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager, who can arrange a meeting with the appropriate technical personnel.

Thank You,
Your Ellucian Cloud Services Team
Posted Aug 10, 2022 - 11:59 EDT
This scheduled maintenance affected: Ellucian SaaS (Ellucian Colleague SaaS).