Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 19, 2022 - 11:00 EDT
Scheduled
ELLUCIAN CLOUD SERVICES
Please be advised that a maintenance release for Ellucian Experience will be deployed in the Production environment. This notification details the maintenance timeline and planned work.
Window: ** Singapore region ** Thursday, 19 May 2022 at 11:00 pm (GMT + 8) to Friday, 20 May 2022 at 1:00 am (GMT + 8)
** Sydney region ** Friday, 20 May 2022 at 1:00 am AEST(GMT + 10) to Friday, 20 May 2022 at 3:00 am AEST(GMT + 10)
Impact: Downtime is not expected during this release, but performance may be decreased during the deployment widow.
Customer Action: Please see the release documentation for required actions.
Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.
Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.
Thank You, Your Ellucian Cloud Services Team
Posted May 18, 2022 - 16:02 EDT
This scheduled maintenance affected: Ellucian SaaS (Ellucian Experience (APAC)).