Ellucian CRM Advise Maintenance Update: Prod (EMEA)

Scheduled Maintenance Report for Ellucian Cloud

Completed

The scheduled maintenance has been completed.

Posted Aug 10, 2022 - 22:00 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Aug 10, 2022 - 20:00 EDT

Scheduled

ELLUCIAN CLOUD SERVICES

Please be advised that there is an upcoming maintenance update (MU) for Ellucian CRM Advise Prod. This notification details the maintenance time line and planned work.

Details about the CRs included in this update can be found here:
https://elluciansupport.service-now.com/customer_center?id=standard_ticket&table=ellucian_product_release&sys_id=31e2833d4709911008322172e36d43bd

*** Europe customers ***
Starting Thursday, 11 August 2022 at 1:00 AM BST and concluding by Thursday, 11 August 2022 at 3:00 AM BST

*** Middle East customers ***
Starting Thursday, 11 August 2022 at 4:00 AM GST and concluding by Thursday, 11 August 2022 at 6:00 AM GST

There is no expected downtime during the MU however you may experience intermittent slowness or an occasional disconnect to your environment.

If you are not a customer within any of the regions listed in this notification, please select "Manage your subscription" at the bottom of this email to update your regional preference for your Ellucian CRM solution(s).

Should you encounter issues after this MU, please contact Action Line. If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.

Thank you,
Ellucian Cloud Team

Posted Aug 09, 2022 - 17:02 EDT

This scheduled maintenance affected: Ellucian SaaS (Ellucian Advise (EMEA)).