Ellucian Workflow Hot-Fix Release - Production Environment
Scheduled Maintenance Report for Ellucian Cloud
Completed
The scheduled maintenance has been completed.
Posted Sep 19, 2019 - 22:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 19, 2019 - 20:00 EDT
Scheduled
ELLUCIAN CLOUD SERVICES

As part of our ongoing support for customers using Ellucian Workflow we are continuing to deliver fixes for critical issues as needed. This notification details the maintenance timeline and planned work.

Window:
** Asia Pacific region only **
09/19/2019 @ 10:00 a.m. Eastern to 09/19/2019 @ 11:59 a.m. Eastern
** Canada, EU & US regions **
09/19/2019 @ 8 p.m. Eastern to 09/19/2019 @ 10 p.m. Eastern

Activity: Deploy Hot-Fix into Production Environment

Impact: Production environment will be unavailable during the maintenance window

Documentation: Release documentation can be found on The Ellucian Customer Center :
https://ellucian.force.com/clients/s/releases/a111M00000NesWN/ellucian-workflow-1251

Customer Action: As part of this Hot-Fix, new restrictions on some PHP functions will be applied on 9/25/2019. Trigger code that refers to these functions will stop working. Please consult https://resources.elluciancloud.com/bundle/ellucian_workflow_ref_reference/page/c_php_functions.html for a reference on these restrictions, and the new set of eePHP functions that will give you access to functionality that otherwise would be blocked. Please modify your triggers as necessary. Updates to Production workflows will need to be completed before 9/25/2019.

Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.

Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.

Thank You,
Your Ellucian Cloud Services Team
Posted Sep 16, 2019 - 17:01 EDT
This scheduled maintenance affected: Ellucian SaaS (Ellucian Workflow - U.S.).