Please be advised that a Maintenance Update for Ellucian Elevate SSO will be deployed in the Production platform. This notification details the maintenance timeline and planned work.
Window: ** US Region ** 04/04/2019 @06:00 a.m to 04/04/2019 @08:00 a.m Eastern
Please Note: This Maintenance Upgrade only impacts customers in the US Region
Activity: Deploy updates to the SSO component on the Production platform.
Impact: The PROD environment may be unavailable for a 2-hour period during this maintenance window.
Customer Action: There is no action required by customers. This announcement is for informational purposes only.
Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.
Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.
Thank You, Your Ellucian Cloud Services Team
Posted Apr 01, 2019 - 17:06 EDT
This scheduled maintenance affected: Ellucian SaaS (Ellucian Elevate).