Maintenance Update for Ellucian Elevate SSO PROD infrastructure
Scheduled for Apr 4, 06:00 - 08:00 EDT
Scheduled
ELLUCIAN CLOUD SERVICES

Please be advised that a Maintenance Update for Ellucian Elevate SSO will be deployed in the Production platform. This notification details the maintenance timeline and planned work.


Window:
** US Region **
04/04/2019 @06:00 a.m to 04/04/2019 @08:00 a.m Eastern

Please Note: This Maintenance Upgrade only impacts customers in the US Region

Activity: Deploy updates to the SSO component on the Production platform.

Impact: The PROD environment may be unavailable for a 2-hour period during this maintenance window.

Customer Action: There is no action required by customers. This announcement is for informational purposes only.

Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.

Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.

Thank You,
Your Ellucian Cloud Services Team
Posted 3 months ago. Apr 01, 2019 - 17:06 EDT
This scheduled maintenance affects: Ellucian SaaS (Ellucian Elevate).