eCRM SaaS October 2019 Hotfix: Ellucian CRM Recruit Non-Prod
Scheduled Maintenance Report for Ellucian Cloud
Completed
The scheduled maintenance has been completed.
Posted Oct 30, 2019 - 17:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 30, 2019 - 15:00 EDT
Scheduled
ELLUCIAN CLOUD SERVICES

As part of our ongoing SaaS delivery improvements for customers using Ellucian CRM Recruit in the cloud, this notice is to inform you of plans to perform a hotfix on your Ellucian CRM deployment(s) within the Ellucian Cloud.

This hotfix does not require your institution to engage, configure, or test as there are no new features being released. All corrections occur outside of the solution management process. 

Details about the CRs included in this hotfix can be found here: 
https://ecommunities.ellucian.com/message/273907#273907

WINDOW: 
*** United States, Canada, and Latin America customers ***
Starting Wednesday, October 30, 2019 at 3:00 PM EDT and concluding by Wednesday, October 30, 2019 at 5:00 PM EDT

*** Europe customers ***
Starting Wednesday, 30 October 2019 at 20:00 GMT+1 and concluding by Wednesday, 30 October 2019 at 22:00 GMT+1

*** Middle East customers ***
Starting Wednesday, 30 October 2019 at 23:00 GMT+4 and concluding by Thursday, 31 October 2019 at 01:00 GMT+4

*** Australia customers ***
Starting Thursday, 31 October 2019 at 05:00 GMT+10 and concluding by Thursday, 31 October 2019 at 07:00 GMT+10
 
IMPACT:
This hotfix only impacts Ellucian CRM Recruit Non-Prod environments. There is no expected downtime during the hotfix however you may experience intermittent slowness or an occasional disconnect to your environment.
 
ACTION REQUIRED:
There is no action required at this time, this announcement is informational.

Should you encounter issues after this hotfix, please contact Action Line. If you have any questions or concerns, please contact your Customer Success Manager. If you are currently implementing your Ellucian CRM solution, please contact your Project Manager.

Thank you, 
Ellucian Cloud Team
Posted Oct 30, 2019 - 13:56 EDT
This scheduled maintenance affected: Ellucian SaaS (Ellucian Recruit).