Ellucian Elevate Maintenance Upgrade in Production Environment
Scheduled Maintenance Report for Ellucian Cloud
The scheduled maintenance has been completed.
Posted 12 months ago. Sep 20, 2018 - 08:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted 12 months ago. Sep 20, 2018 - 04:00 EDT

Please be advised that Ellucian Elevate will be deployed in the Production environment. This notification details the maintenance timeline and planned work.

Note: Elevate will be deployed in Production on September 20, 2018

Window: 9/20/2018 @ 4 a.m. to 9/20/2018 @ 8 a.m.

Activity: Deploy Elevate release in the Production environment.
Deploy SSO infrastructure upgrade to Elevate Canada Region

Impact: The Production environment will be unavailable during the maintenance window.

Documentation: Release documentation can be found on The Ellucian HUB.

Dependencies: None

Client Action: The Client will be responsible for validating the environment following the completion of the deployment in the Client's environment. Test major business processes, integration to the ERP, 3rd Party integration and bug fixes.

Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.

Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success
Manager who can arrange a meeting with the appropriate technical personnel.

Thank You,
Your Ellucian Cloud Services Team
Posted 12 months ago. Sep 18, 2018 - 18:00 EDT
This scheduled maintenance affected: Ellucian SaaS (Ellucian Elevate).