Colleague SaaS T2 & T3 - Release Updates - Production
Scheduled Maintenance Report for Ellucian Cloud
Completed
The scheduled maintenance has been completed.
Posted Dec 12, 2019 - 01:00 EST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 11, 2019 - 21:00 EST
Scheduled
ELLUCIAN CLOUD SERVICES

Please be advised that the Ellucian Colleague SaaS T2 & T3 Update Release will be deployed on the Production environment. This notification details the maintenance timeline and planned work.

The Ellucian Colleague SaaS T2 & T3 Update Release will be deployed in Production on 12/11/2019.

Window: 12/11/2019, 9:00 PM to 12/12/2019, 1:00 AM Eastern

Impact: The Production environment will be unavailable during the maintenance window.

Documentation: Please refer to the following articles for the details in this release:

https://ellucian.force.com/clients/s/article/Colleague-Releases-November-26-2019
https://ellucian.force.com/clients/a111M00000Pa6Dn
https://ellucian.force.com/clients/a111M00000NgPl6
https://ellucian.force.com/clients/a111M00000NgPl6

Dependencies: None

Client Action: The Client will be responsible for validating the environment following the completion of the deployment in the Client's environment. Test major business processes, integrations, and bug fixes.

Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.

Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success
Manager who can arrange a meeting with the appropriate technical personnel.

Thank You,
Your Ellucian Cloud Services Team
Posted Dec 10, 2019 - 15:35 EST
This scheduled maintenance affected: Ellucian SaaS (Ellucian Colleague SaaS).