Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 10, 2022 - 14:00 EDT
Scheduled
ELLUCIAN CLOUD SERVICES
Please be advised that there is upcoming infrastructure maintenance for Ellucian Payment Gateway Prod. This notification details the maintenance time line and planned work.
WINDOW: *** Europe customers *** Starting Wednesday, 10 August 2022 at 7:00 PM BST and concluding by Wednesday, 10 August 2022 at 9:00 PM BST
*** Middle East customers *** Starting Wednesday, 10 August 2022 at 10:00 PM GST and concluding by Thursday, 11 August 2022 at 12:01 AM GST
IMPACT: This infrastructure maintenance only impacts the Ellucian Payment Gateway in the EMEA region. There is no downtime for this infrastructure update.
ACTION REQUIRED: There is no action required at this time, this announcement is informational.
IMPORTANT: Should you encounter issues after the infrastructure maintenance, please contact Action Line. If you have any questions or concerns, please contact your Customer Success Manager. If you are currently implementing your Ellucian CRM solution, please contact your Project Manager.
If you are not a customer within any of the regions listed in this notification, please select "Manage your subscription" at the bottom of this email to update your regional preference for your Ellucian CRM solution(s).