Please be advised that the Ellucian Colleague SaaS Q3 Update will be deployed in the Production environment. This notification details the maintenance timeline and planned work.
The Ellucian Colleague Q3 Update will be deployed in Production on 10/17/2018.
Window: 10/17/2018, 9 PM to 10/18/2018, 1 AM Eastern
Impact: The production environment will be unavailable during the maintenance window.
Documentation: The Ellucian Hub has a detailed list of what is included in this release.
Client Action: The Client will be responsible for validating the environment following the completion of the deployment in the Client's environment. Test major business processes, integrations, and bug fixes.
Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.
Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.
Thank You, Your Ellucian Cloud Services Team
Posted 13 days ago. Oct 04, 2018 - 15:33 EDT
This scheduled maintenance affects: Ellucian SaaS (Ellucian Colleague SaaS).