Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted 10 days ago. Jan 08, 2019 - 13:01 EST
ELLUCIAN CLOUD SERVICES
Please be advised that Ellucian Quercus 8.17 will be deployed to the Test environment. This notification details the maintenance time line and planned work.
(Deployment to the production platform will follow approximately two weeks later and will be notified separately.)
Window: Tuesday January 8th - starting at 6:00 p.m. GMT, and concluding on January 8th at 10:00 p.m. GMT
Activity: Deploy Quercus release 8.17 to the Test environment.
Impact: The Test environment will be unavailable during the maintenance window.
Documentation: Release documentation can be found on The Ellucian HUB.
Client Action: The Client will be responsible for validating the environment following the completion of the deployment in the Client's environment. Production major business processes, integration with ERP, 3rd Party integration and bug fixes.
Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.
Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.
Please note: Planned roll-out to production 29th January
Thank You, Your Ellucian Cloud Services Team
Jan 08, 1800 UTC
Ellucian Quercus - Europe Ellucian Quercus - Australia.
Posted 15 days ago. Jan 03, 2019 - 17:03 EST
This scheduled maintenance affected: Ellucian SaaS (Ellucian Quercus).