All Systems Operational

About This Site

This page contains Ellucian Cloud services status and updates about any unexpected service issues that may affect multiple client production systems. We'll post information here to keep you informed as we work to resolve them.

To report production system outages or request immediate attention of the Ellucian Enterprise Operations Center (EOC) please call:
+1 (844) 358-7222 (US/Canada Toll Free) or +1 (407) 215-3970 (International Toll), Use Prompt 3

Ellucian SaaS Operational
Ellucian Banner SaaS Operational
Ellucian Colleague SaaS Operational
Ellucian Advance (APAC) Operational
Ellucian Advance (EMEA) Operational
Ellucian Advance (LAC) Operational
Ellucian Advance Operational
Ellucian Advise (APAC) Operational
Ellucian Advise (EMEA) Operational
Ellucian Advise (LAC) Operational
Ellucian Advise Operational
Ellucian Cross Registration Operational
Ellucian Elevate Operational
Ellucian eTranscripts Operational
Ellucian Experience (U.S.) Operational
Ellucian Experience (APAC) Operational
Ellucian Experience (CA) Operational
Ellucian Experience (EMEA) Operational
Ellucian Forms (U.S.) Operational
Ellucian Forms (APAC) Operational
Ellucian Forms (CA) Operational
Ellucian Forms (EMEA) Operational
Ellucian Intelligent Processes (U.S.) Operational
Ellucian Intelligent Processes (APAC) Operational
Ellucian Intelligent Processes (CA) Operational
Ellucian Intelligent Processes (EMEA) Operational
Ellucian Recruit (APAC) Operational
Ellucian Recruit (EMEA) Operational
Ellucian Recruit (LAC) Operational
Ellucian Recruit Operational
Ellucian Quercus (EMEA) Operational
Ellucian Quercus (APAC) Operational
Ellucian Insights Operational
Ellucian Intelligent Learning Platform - APAC Operational
Ellucian Intelligent Learning Platform - EMEA Operational
Ellucian Intelligent Learning Platform - United States/Canada/Latin America Operational
Ellucian Payment Service - EMEA Operational
Ellucian Payment Service - U.S. Operational
Ellucian Theme Editor Operational
Ellucian Workflow - Australia Operational
Ellucian Workflow - Canada Operational
Ellucian Workflow - Europe Operational
Ellucian Workflow - Middle East Operational
Ellucian Workflow - U.S. Operational
Ellucian Smart Plan (US) Operational
Ellucian Smart Plan (CA) Operational
Ellucian Smart Plan (EMEA) Operational
Ellucian Smart Plan (APAC) Operational
Ellucian Award (US) Operational
Ellucian Transfer (US) Operational
College Board IM Need Analysis Calculation Service (INAS) Operational
Financial Aid FM Need Analysis Calculation Service Operational
Student Financial Success (US) Operational
Student Financial Success (CA) Operational
Student Financial Success (APAC) Operational
Student Financial Success (EMEA) Operational
Ellucian Ethos Platform Operational
Ethos Data Access - Australia Operational
Ethos Data Access - Canada Operational
Ethos Data Access - Europe Operational
Ethos Data Access - U.S. Operational
Ethos Data Connect - U.S. Operational
Ethos Extend Operational
Ethos Identity Federation Services - APAC Operational
Ethos Identity Federation Services - EMEA Operational
Ethos Identity Federation Services - US/Canada Operational
Ethos Integration - Australia Operational
Ethos Integration - Canada Operational
Ethos Integration - Europe Operational
Ethos Integration - U.S. Operational
Ethos User Provisioning - APAC Operational
Ethos User Provisioning - EMEA Operational
Ethos User Provisioning - US/Canada Operational
Ellucian Person Manager - APAC Operational
Ellucian Person Manager - EMEA Operational
Ellucian Person Manager - U.S. Operational
AWS Health Status Operational
AWS ec2-us-east-1 Operational
AWS ec2-us-west-2 Operational
AWS ec2-eu-west-1 Operational
AWS ec2-ca-central-1 Operational
AWS ec2-ap-southeast-1 Operational
AWS rds-us-east-1 Operational
AWS rds-us-west-2 Operational
AWS rds-eu-west-1 Operational
AWS rds-ca-central-1 Operational
AWS rds-ap-southeast-1 Operational
AWS s3-us-standard Operational
AWS route53 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Oct 23, 2026

No incidents reported today.

Oct 22, 2026

Resolved - The third-party service disruption affecting Ellucian Workflow has been resolved, and service restoration has been confirmed. Customers who have not yet restored connectivity contact Ellucian Support for assistance.
Oct 22, 16:11 EDT
Update - Our third-party technology partner has restored its underlying services following the security updates. Ellucian is monitoring service availability and validating connectivity for Ellucian Workflow.
Oct 22, 12:14 EDT
Update - Our third-party technology partner has restored its underlying services following the security updates. Ellucian is monitoring service availability and validating connectivity for Ellucian Workflow.
Oct 22, 10:07 EDT
Update - The service disruption affecting Ellucian Workflow is ongoing. Our third-party technology partner continues working to complete the necessary security updates.
Oct 21, 16:04 EDT
Update - The service disruption affecting Ellucian Workflow is ongoing. Our third-party technology partner continues working to complete the necessary security updates.
Oct 21, 14:47 EDT
Monitoring - The service disruption affecting Ellucian Workflow is ongoing. Our third-party technology partner continues working to complete the necessary security updates.
Oct 21, 13:51 EDT
Update - Ellucian Workflow is currently experiencing a service disruption because our third-party technology partner has temporarily taken its underlying services offline as a precautionary security measure while applying security patches.
Oct 21, 12:44 EDT
Identified - Ellucian Workflow is currently experiencing a service disruption. We are working with our technology partner to address the issue and restore service.
Oct 21, 11:33 EDT

Oct 21, 2026

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.