ELLUCIAN CLOUD SERVICES
As part of our ongoing SaaS delivery improvements for customers using Ellucian CRM Recruit in the cloud, we are continuing to deliver Maintenance Updates (MUs) to resolve critical Change Requests (CRs) on a monthly basis.
This MU does not require your institution to engage, configure, or test as there are no new features being released. All corrections occur outside of the solution management process.
Details about the CRs included in this update can be found here: https://ecommunities.ellucian.com/message/248745#248745
*** This notification is for our customers in United States, Canada, and Europe regions***
Starting Wednesday, April 17, 2019 at 8:00 PM EST and concluding by Wednesday, April 17, 2019 at 10:00 PM EST.
*** This notification is for our customers in the Australia region only ***
Starting Wednesday, April 17, 2019 at 2:00 PM EST and concluding by Wednesday, April 17, 2019 at 4:00 PM EST.
This MU only impacts Ellucian CRM Recruit Prod environments. There is no expected downtime during the MU however you may experience intermittent slowness or an occasional disconnect to your environment.
There is no action required at this time, this announcement is informational.
Should you encounter issues after the MU, please contact Action Line. If you have any questions or concerns, please contact your Customer Success Manager. If you are currently implementing your Ellucian CRM solution, please contact your Project Manager.
Ellucian Cloud Team
Apr 16, 17:06 EDT