Ellucian Cloud Status

All Systems Operational

About This Site

Ellucian Cloud planned maintenance or unplanned service impacting events affecting multiple client production systems are announced and logged on this page.

To report production system outages or request immediate attention of the Ellucian Enterprise Operations Center (EOC) please call:
+1 (844) 358-7222 (US/Canada Toll Free) or +1 (407) 215-3970 (International Toll), Use Prompt 3

Application Hosting Services (AHS) Operational

Ellucian SaaS Operational

Ellucian Banner SaaS Operational

Ellucian Colleague SaaS Operational

Ellucian Advance (APAC) Operational

Ellucian Advance (EMEA) Operational

Ellucian Advance (LAC) Operational

Ellucian Advance Operational

Ellucian Advise (APAC) Operational

Ellucian Advise (EMEA) Operational

Ellucian Advise (LAC) Operational

Ellucian Advise Operational

Ellucian Cross Registration Operational

Ellucian Elevate Operational

Ellucian eTranscripts Operational

Ellucian Experience (U.S.) Operational

Ellucian Experience (APAC) Operational

Ellucian Experience (CA) Operational

Ellucian Experience (EMEA) Operational

Ellucian Mobile Cloud Operational

Ellucian Recruit (APAC) Operational

Ellucian Recruit (EMEA) Operational

Ellucian Recruit (LAC) Operational

Ellucian Recruit Operational

Ellucian Quercus (EMEA) Operational

Ellucian Quercus (APAC) Operational

Ellucian Insights Operational

Ellucian Intelligent Learning Platform - APAC Operational

Ellucian Intelligent Learning Platform - EMEA Operational

Ellucian Intelligent Learning Platform - United States/Canada/Latin America Operational

Ellucian Payment Service - EMEA Operational

Ellucian Payment Service - U.S. Operational

Ellucian Theme Editor Operational

Ellucian Workflow - Australia Operational

Ellucian Workflow - Canada Operational

Ellucian Workflow - Europe Operational

Ellucian Workflow - Middle East Operational

Ellucian Workflow - U.S. Operational

Financial Aid FM Need Analysis Calculation Service Operational

College Board IM Need Analysis Calculation Service (INAS) Operational

Ellucian Ethos Platform Operational

Ellucian Analytics - Canada Operational

Ellucian Analytics - Europe Operational

Ellucian Analytics - U.S. Operational

Ethos Data Access - Australia Operational

Ethos Data Access - Canada Operational

Ethos Data Access - Europe Operational

Ethos Data Access - U.S. Operational

Ethos Data Connect - U.S. Operational

Ethos Extend Operational

Ethos Identity Federation Services - APAC Operational

Ethos Identity Federation Services - EMEA Operational

Ethos Identity Federation Services - US/Canada Operational

Ethos Integration - Australia Operational

Ethos Integration - Canada Operational

Ethos Integration - Europe Operational

Ethos Integration - U.S. Operational

Ethos User Provisioning - APAC Operational

Ethos User Provisioning - EMEA Operational

Ethos User Provisioning - US/Canada Operational

Ellucian Person Manager - APAC Operational

Ellucian Person Manager - EMEA Operational

Ellucian Person Manager - U.S. Operational

Monitoring Operational

AWS Health Status Operational

AWS ec2-us-east-1 Operational

AWS ec2-us-west-2 Operational

AWS ec2-eu-west-1 Operational

AWS ec2-ca-central-1 Operational

AWS ec2-ap-southeast-1 Operational

AWS rds-us-east-1 Operational

AWS rds-us-west-2 Operational

AWS rds-eu-west-1 Operational

AWS rds-ca-central-1 Operational

AWS rds-ap-southeast-1 Operational

AWS s3-us-standard Operational

AWS route53 Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Ellucian: Maintenance Notification Ellucian Workflow - Production (US) Jul 29, 2024 21:00 - Jul 30, 2024 07:00 EDT

ELLUCIAN CLOUD SERVICES

Please be advised that maintenance update 2.6.1 for Ellucian Workflow has been rescheduled for the Production environment. Please visit the Customer Center using the link below to review the new windows.

To access deployment windows and details about the Related Defects & Enhancements included in this update, kindly visit our Customer Center via the link below:

https://elluciansupport.service-now.com/customer_center?id=standard_ticket_customer_center&table=ellucian_product_release&sys_id=c8ec25618303ca50c2649550ceaad3e2

There is no expected downtime during the maintenance. Should you encounter issues after this maintenance, please contact Action Line. If you have any questions or concerns about this notification or want to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager.

Thank you,
Ellucian Cloud Team
Posted on Jul 26, 2024 - 15:30 EDT

Ellucian: Actualización de importaciones de verano de CRM Recruit 2024 para producción y no producción (LAC). Jul 31, 2024 08:00-08:15 EDT

SERVICIOS EN LA NUBE DE ELLUCIAN

Tenga en cuenta que la actualización de importaciones de verano de Ellucian CRM Recruit 2024 está programada para su implementación para todos los clientes de CRM Recruit. Las fechas de implementación y los detalles del lanzamiento están disponibles en el centro de atención al cliente para entornos de producción y no producción.

https://elluciansupport.service-now.com/customer_center?id=standard_ticket_customer_center&table=ellucian_product_release&sys_id=0309eb91c35e42506f99f8da0501311d

El mantenimiento planificado para 2024 está disponible en una vista consolidada dentro de la pestaña Información de la versión; detalles y enlaces adicionales están disponibles aquí:
https://elluciansupport.service-now.com/esc?id=release_information&sel=04339dac1b0bc190908664a3604bcbd1

Suscríbase al foro de la comunidad de reclutamiento de Ellucian CRM para obtener actualizaciones de lanzamiento adicionales:
https://elluciansupport.service-now.com/esc?id=community_forum&sys_id=5f3349abdb4f5c50c23a3cae7c96194d

Gracias,

Equipo de servicios en la nube de Ellucian
Posted on Jul 17, 2024 - 06:00 EDT

Ellucian: CRM Recruit 2024 Summer Imports Update for Non-Production and Production (all regions) Jul 31, 2024 08:00-08:15 EDT

ELLUCIAN CLOUD SERVICES

Please be advised that the Ellucian CRM Recruit 2024 Summer Imports Update is scheduled for deployment for all CRM Recruit customers. Deployment dates and release details are available in the customer center for both Non-Production and Production environments.

https://elluciansupport.service-now.com/customer_center?id=standard_ticket_customer_center&table=ellucian_product_release&sys_id=0309eb91c35e42506f99f8da0501311d

2024 planned maintenance is available in a consolidated view within the Release Information Tab; additional details and links are available here:
https://elluciansupport.service-now.com/esc?id=release_information&sel=04339dac1b0bc190908664a3604bcbd1

Please subscribe to the Ellucian CRM Recruit Community Forum for additional release updates:
https://elluciansupport.service-now.com/esc?id=community_forum&sys_id=5f3349abdb4f5c50c23a3cae7c96194d

Thank You,

Ellucian Cloud Services Team
Posted on Jul 17, 2024 - 06:00 EDT

Past Incidents

Jul 27, 2024

No incidents reported today.

Jul 26, 2024

Ellucian: Maintenance Notification Ellucian Workflow - Production (US/Canada/EMEA)

Completed - The scheduled maintenance has been completed.
Jul 26, 07:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 21:00 EDT

Scheduled - ELLUCIAN CLOUD SERVICES

Please be advised that maintenance update 2.6.1 for Ellucian Workflow will be deployed in the Production environment for all customers.

To access deployment windows and details about the Related Defects & Enhancements included in this update, kindly visit our Customer Center via the link below:

https://elluciansupport.service-now.com/customer_center?id=standard_ticket_customer_center&table=ellucian_product_release&sys_id=c8ec25618303ca50c2649550ceaad3e2

There is no expected downtime during the maintenance. Should you encounter issues after this maintenance, please contact Action Line. If you have any questions or concerns about this notification or want to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager.

Thank you,
Ellucian Cloud Team
Jul 23, 06:00 EDT

Ellucian: Maintenance Notification Ellucian Workflow - Production (APAC, EMEA and Canada Regions)

Completed - The scheduled maintenance has been completed.
Jul 26, 03:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 21:01 EDT

Scheduled - ELLUCIAN CLOUD SERVICES

Please be advised that maintenance update 2.6.1 for Ellucian Workflow has been rescheduled for the Production environment. Please visit the Customer Center using the link below to review the new windows.

To access deployment windows and details about the Related Defects & Enhancements included in this update, kindly visit our Customer Center via the link below:

https://elluciansupport.service-now.com/customer_center?id=standard_ticket_customer_center&table=ellucian_product_release&sys_id=c8ec25618303ca50c2649550ceaad3e2

There is no expected downtime during the maintenance. Should you encounter issues after this maintenance, please contact Action Line. If you have any questions or concerns about this notification or want to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager.

Thank you,
Ellucian Cloud Team
Jul 25, 12:36 EDT

Jul 25, 2024

Ellucian Data Lake Maintenance Update - Insights (All Regions)

Completed - The scheduled maintenance has been completed.
Jul 25, 23:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 20:00 EDT

Scheduled - ELLUCIAN CLOUD SERVICES
Please be advised that a Maintenance Update for Data Lake (PR00039368 )will be deployed in your production environment. Deployment dates, windows by region, and release details are available in the customer center for Production.

https://elluciansupport.service-now.com/customer_center?id=standard_ticket_customer_center&table=ellucian_product_release&sys_id=ca113a42c363065088a01d63e40131fa 

Activity: Maintenance Update to Data Lake

Impact: Downtime is not expected

If you want to be notified once the release has been completed, subscribe to the release within the customer center. If you do not have access to the Customer Center, please register for an account: https://clientapps.ellucian.com/signup

Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.

Thank You,
Ellucian Cloud Services Team
Jul 24, 16:00 EDT

Jul 24, 2024

Ellucian: Maintenance Notification Ellucian Workflow - Production (APAC Region)

Completed - The scheduled maintenance has been completed.
Jul 24, 13:30 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 10:30 EDT

Jul 23, 2024

No incidents reported.

Jul 22, 2024

Ellucian: Experience 1.76 Minor Release for Non-Production and Production (all regions)

Completed - The scheduled maintenance has been completed.
Jul 22, 06:15 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 06:00 EDT

Scheduled - ELLUCIAN CLOUD SERVICES

Please be advised that Ellucian Experience Minor Release 1.76 (PR00038031) will be deployed to the Non-Production environment on 22 July 2024. Deployment dates, windows by region, and release details are available in the customer center for both Non-Production and Production.

https://elluciansupport.service-now.com/customer_center?id=standard_ticket_customer_center&table=ellucian_product_release&sys_id=8cb6322f87af755c99ecca65dabb357a

Customer Action: No customer actions are required for this release.

Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager, who can arrange a meeting with the appropriate technical personnel.

Thank You,

Ellucian Cloud Services Team
Jul 19, 17:00 EDT

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

GLOBAL CROWDSTRIKE OUTAGE

Resolved - This incident has been resolved.
Jul 19, 18:59 EDT

Identified - Ellucian is aware of the worldwide Crowdstrike outage and taking steps to mitigate affected systems. Customers who are directly impacted are receiving updates through the status page notifications.
Jul 19, 08:26 EDT

CRM Advance, CRM Advise, CRM Recruit, BDM, Evisions, Axiom and ISE Service Interruption

Resolved - Ellucian Engineers have restored Production Services to mitigate the CloudStrike issue and will continue to monitor closely. Thank you for your patience throughout this process.
Jul 19, 18:32 EDT

Update - Production Services are close to 100% restored. Once completed we will continue to monitor closely and provide updates as necessary.
Jul 19, 17:41 EDT

Update - We have restored a majority of the services and we will continue to provide updates until we are 100% restored.
Jul 19, 16:42 EDT

Update - Ellucian engineers have successfully restored some systems and services. Thank you for your patience as we continue working toward 100% restoration.
Jul 19, 15:40 EDT

Update - We are making steady progress to restore all environments, some major services are now fully restored. We will continue to provide regular updates on progress.
Jul 19, 14:30 EDT

Update - We are continuing to make progress. Some major services are now fully restored. We will keep posting updates as we have them.
Jul 19, 13:28 EDT

Update - We are continuing to make progress. Some major services are now fully restored. We will keep posting updates as we have them.
Jul 19, 12:25 EDT

Update - Many customer environments have been restored, Ellucian engineers continue to work on restoring services for all customers.
Jul 19, 11:15 EDT

Update - Ellucian engineers continue to make progress on restoring services.
Jul 19, 10:20 EDT

Update - Ellucian engineers continue to make progress on restoring services.
Jul 19, 09:15 EDT

Update - Ellucian engineers have restored services to some impacted customers and are continuing to work on restoring all services.
Jul 19, 08:02 EDT

Update - Ellucian engineers have restored services to some impacted customers and are continuing to work on restoring all services.
Jul 19, 07:07 EDT

Update - We are continuing to work with AWS & Crowdstrike to implement a fix.
Jul 19, 06:29 EDT

Update - We are continuing to work with AWS & Crowdstrike to implement a fix.
Jul 19, 05:43 EDT

Update - Ellucian engineers are working with AWS on remediation and will provide further updates.
Jul 19, 04:02 EDT

Identified - The issue has been identified and a fix is being implemented.
Jul 19, 02:33 EDT

Update - We are continuing to investigate this issue.
Jul 19, 02:20 EDT

Investigating - Ellucian CRM Recruit, CRM Advise, CRM Advance, BDM, Evisions, Axiom, ISE are currently experiencing a service interruption. The issue is related to the global outage with a recent update to the CrowdStrike agent within the Windows operating system. Will keep you updated.
Jul 19, 02:04 EDT

Ellucian: Insights 1.15.0 Minor Release for Non-Production and Production (all regions)

Completed - The scheduled maintenance has been completed.
Jul 19, 08:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 20:00 EDT

Scheduled - ELLUCIAN CLOUD SERVICES

Please be advised that Ellucian Insights 1.15.0 Minor Release (PR00038616) will be deployed to the Non-Production and Production environments on 18 July 2024. Deployment dates, windows by region, and release details are available in the customer center for both Non-Production and Production.

https://elluciansupport.service-now.com/customer_center?id=standard_ticket_customer_center&table=ellucian_product_release&sys_id=5b79fb72975186d4eeb23f7c1253afd5

Client Actions: None

Thank You,

Ellucian Cloud Services Team
Jul 18, 11:34 EDT

Elevate Standard Maintenance Update 8.34.1.0 : Non-Production and Production (all regions)

Completed - The scheduled maintenance has been completed.
Jul 19, 03:30 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 23:30 EDT

Scheduled - ELLUCIAN CLOUD SERVICES
Please be advised that Ellucian Elevate Upgrade 8.34.1.0 (PR00039026) will be deployed to the Non-Production environment on 18 July 2024. Deployment dates, windows by region, and release details are available in the customer center for both Non-Production and Production. This release is scheduled for Production on July 21, 2024.

Link to Release details in the Customer Center:
https://elluciansupport.service-now.com/customer_center?id=standard_ticket_customer_center&table=ellucian_product_release&sys_id=c921795283e2ce503db1cba6feaad31c

If you want to be notified once the release has been completed, subscribe to the release within the customer center. If you do not have access to the Customer Center, please register for an account: https://clientapps.ellucian.com/signup

2024 planned maintenance is available in a consolidated view within the Elevate Release Calendar; additional details and links are available here:
https://elluciansupport.service-now.com/esc?id=community_blog&sys_id=f5f882c59387c2100ff9ff947aba1017

Please subscribe to the Elevate Community Forum for additional release updates:
https://elluciansupport.service-now.com/esc?id=community_forum&sys_id=173349abdb4f5c50c23a3cae7c96194f

Thank You,

Your Ellucian Cloud Services Team
Jul 16, 11:01 EDT

Jul 18, 2024

Ethos Data Connect - Production Environment - Maintenance Notification

Completed - The scheduled maintenance has been completed.
Jul 18, 14:30 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 11:30 EDT

Scheduled - ELLUCIAN CLOUD SERVICES

Please be advised that a maintenance release for Ethos Data Connect will be deployed in the Production environment. This notification details the maintenance timeline and planned work.

Window: Thursday, 18 July 2024 at 11:30 am Eastern to Thursday, 18 July 2024 at 2:30 pm Eastern

Impact: Downtime is not expected during this release, but performance may be decreased during the deployment window.

Release details can be found within the Ellucian Customer Center site:
https://elluciansupport.service-now.com/customer_center?id=standard_ticket_customer_center&table=ellucian_product_release&sys_id=636ed77c83b20ad43db1cba6feaad338

Customer Action: None

Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.

Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.

Thank You,
Your Ellucian Cloud Services Team
Jul 17, 16:00 EDT

Ellucian CRM Recruit Maintenance Update: Production (APAC)

Completed - The scheduled maintenance has been completed.
Jul 18, 11:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 09:00 EDT

Scheduled - ELLUCIAN CLOUD SERVICES

Please be advised that there is an upcoming maintenance update (MU) for Ellucian CRM Recruit Production. This notification details the maintenance timeline and planned work.

To access deployment windows and details about the Related Defects & Enhancements included in this update, kindly visit our Customer Center via the link below:
https://elluciansupport.service-now.com/customer_center?id=standard_ticket_customer_center&table=ellucian_product_release&sys_id=900677f58362825000ff9840ceaad349

There is no expected downtime during the MU; however, you may experience intermittent slowness or an occasional disconnect to your environment.

Should you encounter issues after this MU, please contact Action Line. If you have any questions or concerns about this notification or want to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager, who can arrange a meeting with the appropriate technical personnel.

Thank you,
Ellucian Cloud Team
Jul 16, 06:01 EDT

Ethos Integration Maintenance Update: Production (all regions)

Completed - The scheduled maintenance has been completed.
Jul 18, 01:30 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 23:00 EDT

Scheduled - ELLUCIAN CLOUD SERVICES
Please be advised that Ethos Integration Upgrade 07172024 (PR00039294) will be deployed to the Production environment on July 17th, 2024. Deployment dates, windows by region, and release details are available in the customer center for Production.

https://elluciansupport.service-now.com/customer_center?id=standard_ticket_customer_center&table=ellucian_product_release&sys_id=9fdae2ed835bca14546a7d447daad306

If you want to be notified once the release has been completed, subscribe to the release within the customer center. If you do not have access to the Customer Center, please register for an account: https://clientapps.ellucian.com/signup

Thank You,

Your Ellucian Cloud Services Team
Jul 16, 10:00 EDT

Ellucian: Maintenance Notification Ellucian Workflow - Production (US/Canada/EMEA)

Completed - The scheduled maintenance has been completed.
Jul 18, 01:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 22:00 EDT

Quercus Standard Maintenance Update 8.34.1.0 : Non-Production and Production (all regions)

Completed - The scheduled maintenance has been completed.
Jul 18, 00:30 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 20:30 EDT

Scheduled - ELLUCIAN CLOUD SERVICES
Please be advised that Ellucian Quercus Upgrade 8.34.1.0 (PR00039006) will be deployed to the Non-Production environment on July 17, 2024. Deployment dates, windows by region, and release details are available in the customer center for both Non-Production and Production.

https://elluciansupport.service-now.com/customer_center?id=standard_ticket_customer_center&table=ellucian_product_release&sys_id=c4652842836606503db1cba6feaad35f

If you want to be notified once the release has been completed, subscribe to the release within the customer center. If you do not have access to the Customer Center, please register for an account: https://clientapps.ellucian.com/signup

2024 planned maintenance is available in a consolidated view within the Quercus Release Calendar; additional details and links are available here:
https://elluciansupport.service-now.com/esc?id=community_blog&sys_id=42e56816836e0e503db1cba6feaad339

Please subscribe to the Quercus Community Forum for additional release updates:

Thank You,

Your Ellucian Cloud Services Team
Jul 16, 11:01 EDT

Jul 17, 2024

Ellucian CRM Recruit Maintenance Update: Production (US/Canada/EMEA)

Completed - The scheduled maintenance has been completed.
Jul 17, 22:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 20:01 EDT

Ellucian: Actualización de mantenimiento de CRM Recruit de no-producción (LAC)

Completed - The scheduled maintenance has been completed.
Jul 17, 22:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 20:00 EDT

Scheduled - SERVICIOS EN LA NUBE DE ELLUCIAN

Tenga en cuenta que hay una próxima actualización de mantenimiento (MU) para Ellucian CRM Recruit producción. Esta notificación detalla el cronograma de mantenimiento y el trabajo planificado.

Para acceder a las ventanas de implementación y a los detalles sobre los defectos y mejoras relacionados incluidos en esta actualización, visite nuestro Centro de atención al cliente a través del siguiente enlace:
https://elluciansupport.service-now.com/customer_center?id=standard_ticket_customer_center&table=ellucian_product_release&sys_id=900677f58362825000ff9840ceaad349

No se espera ningún tiempo de inactividad durante la MU; sin embargo, es posible que experimente una lentitud intermitente o una desconexión ocasional de su entorno.

Si tiene problemas después de este MU, comuníquese con Action Line. Si tiene alguna pregunta o inquietud sobre esta notificación o desea analizar algún aspecto del próximo mantenimiento, comuníquese con su Gerente de Éxito del Cliente, quien puede concertar una reunión con el personal técnico adecuado.

Gracias,
Equipo de la nube de Ellucian
Jul 16, 06:00 EDT

Ellucian: Maintenance Notification Ellucian Workflow - Production (APAC Region)

Completed - The scheduled maintenance has been completed.
Jul 17, 13:30 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 10:30 EDT

Ellucian Data Lake Maintenance Update - Insights (All Regions)

Completed - The scheduled maintenance has been completed.
Jul 17, 02:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 20:00 EDT

Scheduled - ELLUCIAN CLOUD SERVICES
Please be advised that a Maintenance Update for Data Lake (PR00039317 )will be deployed in your production environment. Deployment dates, windows by region, and release details are available in the customer center for Production.

https://elluciansupport.service-now.com/customer_center?id=standard_ticket_customer_center&table=ellucian_product_release&sys_id=695d7bd3c3d78a9888a01d63e4013150

Activity: Maintenance Update to Data Lake

Impact: Downtime is not expected

If you want to be notified once the release has been completed, subscribe to the release within the customer center. If you do not have access to the Customer Center, please register for an account: https://clientapps.ellucian.com/signup

Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.

Thank You,
Ellucian Cloud Services Team
Jul 16, 12:13 EDT

Jul 16, 2024

Ellucian: Actualización de mantenimiento de CRM Recruit de no-producción

Completed - The scheduled maintenance has been completed.
Jul 16, 16:01 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 14:01 EDT

Scheduled - SERVICIOS EN LA NUBE DE ELLUCIAN

Tenga en cuenta que hay una próxima actualización de mantenimiento (MU) para Ellucian CRM Recruit no-producción. Esta notificación detalla el cronograma de mantenimiento y el trabajo planificado.

Para acceder a las ventanas de implementación y a los detalles sobre los defectos y mejoras relacionados incluidos en esta actualización, visite nuestro Centro de atención al cliente a través del siguiente enlace:
https://elluciansupport.service-now.com/customer_center?id=standard_ticket_customer_center&table=ellucian_product_release&sys_id=900677f58362825000ff9840ceaad349

No se espera ningún tiempo de inactividad durante la MU; sin embargo, es posible que experimente una lentitud intermitente o una desconexión ocasional de su entorno.

Si tiene problemas después de este MU, comuníquese con Action Line. Si tiene alguna pregunta o inquietud sobre esta notificación o desea analizar algún aspecto del próximo mantenimiento, comuníquese con su Gerente de Éxito del Cliente, quien puede concertar una reunión con el personal técnico adecuado.

Gracias,
Equipo de la nube de Ellucian
Jul 15, 11:01 EDT

Ellucian CRM Recruit Maintenance Update: Non-Production (All Regions)

Completed - The scheduled maintenance has been completed.
Jul 16, 16:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 14:00 EDT

Scheduled - ELLUCIAN CLOUD SERVICES

Please be advised that there is an upcoming maintenance update (MU) for Ellucian CRM Recruit Non-Production. This notification details the maintenance timeline and planned work.

To access deployment windows and details about the Related Defects & Enhancements included in this update, kindly visit our Customer Center via the link below:
https://elluciansupport.service-now.com/customer_center?id=standard_ticket_customer_center&table=ellucian_product_release&sys_id=900677f58362825000ff9840ceaad349

There is no expected downtime during the MU; however, you may experience intermittent slowness or an occasional disconnect to your environment.

Should you encounter issues after this MU, please contact Action Line. If you have any questions or concerns about this notification or want to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager, who can arrange a meeting with the appropriate technical personnel.

Thank you,
Ellucian Cloud Team
Jul 15, 11:01 EDT

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.