Ellucian CRM Advance Maintenance Update: Prod

Scheduled Maintenance Report for Ellucian Cloud

Completed

The scheduled maintenance has been completed.

Posted Sep 14, 2022 - 22:01 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Sep 14, 2022 - 20:00 EDT

Scheduled

ELLUCIAN CLOUD SERVICES

Please be advised that there is an upcoming maintenance update (MU) for Ellucian CRM Advance Prod. This notification details the maintenance timeline and planned work.

Details about the CRs included in this update can be found here:
https://elluciansupport.service-now.com/customer_center?id=standard_ticket&table=ellucian_product_release&sys_id=9fbff68f878cddd06c71ca27dabb355b

*** United States and Canada customers ***
Starting Wednesday, September 14, 2022 at 8:00 PM EDT and concluding by Wednesday, September 14, 2022 at 10:00 PM EDT

There is no expected downtime during the MU however you may experience intermittent slowness or an occasional disconnect to your environment.

If you are not a customer within any of the regions listed in this notification, please select "Manage your subscription" at the bottom of this email to update your regional preference for your Ellucian CRM solution(s).

Should you encounter issues after this MU, please contact Action Line. If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.

Thank you,
Ellucian Cloud Team

Posted Sep 13, 2022 - 17:05 EDT

This scheduled maintenance affected: Ellucian SaaS (Ellucian Advance).