Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 04, 2021 - 01:03 EDT
ELLUCIAN CLOUD SERVICES
Every month the infrastructure platforms supporting your applications have the latest operating system patches applied for both Prod and Non-prod environments on different weekends of each month.
Window: April 4, 2021, 1:00 AM to April 4, 2021, 6:00 AM Eastern
Impact: The Production environment will be unavailable during the maintenance window.
Client Action: The Client will be responsible for validating the environment following the completion of the deployment in the Client's environment. Test major business processes, integrations, and bug fixes.
Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.
Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.
Thank You, Your Ellucian Cloud Services Team
Posted Apr 02, 2021 - 13:07 EDT
This scheduled maintenance affected: Ellucian SaaS (Ellucian Banner SaaS).