Ellucian Cloud Status - Colleague SaaS T2 - Release Updates - Production

Colleague SaaS T2 - Release Updates - Production - January 24, 2023

Scheduled Maintenance Report for Ellucian Cloud

Completed

The scheduled maintenance has been completed.

Posted Jan 25, 2023 - 06:01 EST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jan 24, 2023 - 21:00 EST

Scheduled

ELLUCIAN CLOUD SERVICES

Please be advised that the Ellucian Colleague SaaS T2 Release Updates will be deployed in the Production environment. This notification details the maintenance timeline and planned work.

The Ellucian Colleague SaaS T2 Release Updates will be deployed in Production on January 24, 2023.

Windows:
Eastern Time Zone - January 24 from 9:00 PM to 11:59 PM
Central/Mountain Time Zone - January 24 from 9:00 PM to 11:59 PM
Pacific Time Zone -January 24 from 9:00 PM to 11:59 PM
Samoa Standard Time - January 24 from 9:00 PM to 11:59 PM

Impact: The Production environment will be unavailable during the maintenance window.

Documentation: Please refer to the following articles for the details in this release:
https://elluciansupport.service-now.com/customer_center?id=standard_ticket&table=ellucian_product_release&sys_id=e516d23497099550a7bcfbc3f153af81
https://elluciansupport.service-now.com/customer_center?id=standard_ticket&table=ellucian_product_release&sys_id=93b0b9d0972b59987c5bf8e3a253af9e
https://elluciansupport.service-now.com/customer_center?id=standard_ticket&table=ellucian_product_release&sys_id=6357cd51970b1d107c5bf8e3a253afad
https://elluciansupport.service-now.com/customer_center?id=standard_ticket&table=ellucian_product_release&sys_id=14c81ee7974825185154d004a253af07
https://elluciansupport.service-now.com/customer_center?id=standard_ticket&table=ellucian_product_release&sys_id=306080a5877f11d06c71ca27dabb3578
https://elluciansupport.service-now.com/customer_center?id=standard_ticket&table=ellucian_product_release&sys_id=088eda36879ca19899ecca65dabb3577

Client Action: The Client will be responsible for validating the environment following the completion of the deployment in the Client's environment. Test major business processes, integration to the ERP, 3rd Party integration and bug fixes. Review and adjust other scheduled jobs as necessary.

Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.

Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager, who can arrange a meeting with the appropriate technical personnel.

Thank You,
Your Ellucian Cloud Services Team

Posted Jan 23, 2023 - 12:01 EST

This scheduled maintenance affected: Ellucian SaaS (Ellucian Colleague SaaS).