Ellucian Cloud Status - Maintenance Notification Ellucian Intelligent Learning Platform 5.6

Maintenance Notification Ellucian Intelligent Learning Platform 5.6 - Production Environment (APAC)

Scheduled Maintenance Report for Ellucian Cloud

Completed

The scheduled maintenance has been completed.

Posted Jan 20, 2023 - 10:01 EST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jan 20, 2023 - 09:00 EST

Update

ELLUCIAN CLOUD SERVICES
The previous post for Maintenance Update 5.6 for Ellucian Intelligent Learning Platform 5.x application was done in error. The following dates are correct.

Maintenance Window:
For the Non- Production environments: February 1st, 2023
For the Production environments: February 21st, 2023

Release documentation for 5.6 can be found on the Ellucian Customer Center and will be updated before the deployment date for Non Production :
https://elluciansupport.service-now.com/customer_center?id=standard_ticket&table=ellucian_product_release&sys_id=23f4a30d9713c9107c5bf8e3a253affb

Thank You,
Your Ellucian Cloud Services Team

Posted Jan 20, 2023 - 07:01 EST

Scheduled

ELLUCIAN CLOUD SERVICES

Please be advised that Maintenance Update 5.6 for Ellucian Intelligent Learning Platform 5.X application will be deployed in the Production environment. This notification details the maintenance timeline and planned work.

Window:
** Asia Pacific region only **
Thursday, 26th January 2023 @ 2:00 a.m. AEDT to Thursday, 26th January 2023 @ 3:00 a.m. AEDT

Activity: Deploy release in the Production environment.

Impact: ILP SaaS 5.X Production environment will be unavailable during the maintenance window.

Documentation: Release documentation for 5.6 can be found on the Ellucian Customer Center:
https://elluciansupport.service-now.com/customer_center?id=standard_ticket&table=ellucian_product_release&sys_id=23f4a30d9713c9107c5bf8e3a253affb

Dependencies: None

Customer Action: There is no action required by Customers. This announcement is for informational purposes only

Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.

Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.

Thank You,
Your Ellucian Cloud Services Team

Posted Jan 19, 2023 - 10:17 EST

This scheduled maintenance affected: Ellucian SaaS (Ellucian Intelligent Learning Platform - APAC).