Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 22, 2023 - 08:01 EDT
Scheduled
ELLUCIAN CLOUD SERVICES Please be advised that there is an upcoming major release for Ellucian CRM Advance Production. This notification details the maintenance timeline and planned work.
TARGETED PRODUCTION MAJOR RELEASE WINDOW:
Ellucian CRM Advance 3.6, 22 May 2023-25 May 2023
Your specific date and time will be shared directly with you via your Ellucian CRM distribution email following this message on the week of May 1, 2023.
If you do not receive a direct email outlining your specific major release date and time, please contact your Customer Success Manager. If you are an implementing customer, please contact your Ellucian Project Manager.
Note: Please be advised that all future communications regarding Major Releases for your CRM solution will be sent to your email distribution. The Ellucian Status Page will only be utilized for outage notifications.
USER ACCEPTANCE TESTING: Given the flexibility to configure Ellucian CRM to fit your business needs, it is expected that current business operations are tested after all Ellucian CRM major releases. The goal of the testing is to verify that current business operations are unimpeded. New feature functionality must be configured and may be configured after the major release.
Should you encounter issues after this major release, please contact Action Line. If you have any questions or concerns, please contact your Customer Success Manager. If you are currently implementing your Ellucian CRM solution, please contact your Project Manager.