Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 03, 2019 - 00:00 EDT
Scheduled
ELLUCIAN CLOUD SERVICES
Please be advised that a Maintenance Update for the Ellucian Elevate web platform (PRODUCTION environment) will be deployed during non-production hours.
This notification details the maintenance timeline and planned work.
Window: *** This notification is for our customers in the US only *** Thursday October 3rd - starting at 4:00 a.m. Eastern and concluding on Thursday October 3rd at 8:00 a.m. Eastern.
*** This notification is for our customers in the Canada region only *** Thursday October 3rd - starting at 12:00 a.m. Eastern and concluding on Thursday October 3rd at 4:00 a.m Eastern.
Activity: Deploy updates to the server components on the Web platform.
Impact: The PRODUCTION environment will be unavailable during the maintenance window.
Dependencies: None.
Customer Action: There is no action required by customers. This announcement is for informational purposes only.
Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.
Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.
Thank You, Your Ellucian Cloud Services Team
Posted Sep 26, 2019 - 17:40 EDT
This scheduled maintenance affected: Ellucian SaaS (Ellucian Elevate).