Ellucian CRM SaaS Infrastructure Maintenance: Non-Prod (EMEA)
Scheduled Maintenance Report for Ellucian Cloud
Completed
The scheduled maintenance has been completed.
Posted Sep 08, 2022 - 16:01 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 08, 2022 - 14:01 EDT
Scheduled
ELLUCIAN CLOUD SERVICES

Please be advised that there is an upcoming infrastructure maintenance for Ellucian CRM Non-Prod servers. The infrastructure maintenance is for security patching and does not require your institution to engage, configure, or test as there are no new features being released or corrected. This notification details the maintenance timeline and planned work.

*** Europe customers ***
Starting Thursday, 8 September 2022 at 7:00 PM BST and concluding by Thursday, 8 September 2022 at 9:00 PM BST

*** Middle East customers ***
Starting Thursday, 8 September 2022 at 10:00 PM GMT and concluding by Thursday, 8 September 2022 at 11:59 PM GMT

There is no expected downtime during the infrastructure maintenance however you may experience intermittent slowness or an occasional disconnect to your environment.

If you are not a customer within any of the regions listed in this notification, please select "Manage your subscription" at the bottom of this email to update your regional preference for your Ellucian CRM solution(s).

Should you encounter issues after the infrastructure maintenance, please contact Action Line. If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.


Thank you,
Ellucian Cloud Team
Posted Sep 07, 2022 - 13:01 EDT
This scheduled maintenance affected: Ellucian SaaS (Ellucian Advance (EMEA), Ellucian Advise (EMEA), Ellucian Recruit (EMEA)).