Ellucian CRM SaaS Maintenance Update: Ellucian CRM Advise Non-Prod (EMEA)
Scheduled Maintenance Report for Ellucian Cloud
The scheduled maintenance has been completed.
Posted Feb 11, 2020 - 16:00 EST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 11, 2020 - 14:01 EST

As part of our ongoing SaaS delivery improvements for customers using Ellucian CRM Advise in the cloud, we are continuing to deliver Maintenance Updates (MUs) to resolve critical Change Requests (CRs) on a monthly basis. 

This MU does not require your institution to engage, configure, or test as there are no new features being released. All corrections occur outside of the solution management process. 

Details about the CRs included in this update can be found here: 

*** Europe customers ***
Starting Tuesday, 11 February 2020 at 19:00 GMT+0 and concluding by Tuesday, 15 February 2020 at 21:00 GMT+0

*** Middle East customers ***
Starting Tuesday, 11 February 2020 at 23:00 GMT+4 and concluding by Wednesday, 12 February 2020 at 01:00 GMT+4

This MU only impacts Ellucian CRM Recruit Non-Prod environments in the EMEA region. There is no expected downtime during the MU however you may experience intermittent slowness or an occasional disconnect to your environment.

There is no action required at this time, this announcement is informational.

Should you encounter issues after the MU, please contact Action Line. If you have any questions or concerns, please contact your Customer Success Manager. If you are currently implementing your Ellucian CRM solution, please contact your Project Manager.

Thank you, 
Ellucian Cloud Team
Posted Feb 10, 2020 - 17:01 EST
This scheduled maintenance affected: Ellucian SaaS (Ellucian Advise (EMEA)).