Maintenance Notification / Ellucian Intelligent Learning Platform 5.5.3 - Non-Production Environment (APAC)
Scheduled Maintenance Report for Ellucian Cloud
Completed
The scheduled maintenance has been completed.
Posted May 11, 2022 - 11:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 11, 2022 - 10:00 EDT
Scheduled
ELLUCIAN CLOUD SERVICES
Please be advised that Maintenance Update 5.5.3 for Ellucian Intelligent Learning Platform 5.x application will be deployed in the Preview environment. This notification details the maintenance timeline and planned work.
 
Window:
** Asia Pacific region only **
Thursday, 12th May 2022 @ 12 a.m. AEST to Thursday, 12th May 2022 @ 1 a.m. AEST

NOTE: The Upgrade in Production is scheduled for Wednesday 25th of May 2022.

Activity: Deploy release 5.5.3 in the Preview environment.

Impact: ILP SaaS 5.X Preview environment will be unavailable during the maintenance window
 
Documentation: Release documentation can be found on the Ellucian Customer Center:
https://ellucian.force.com/clients/a118Y00000SlsAE

Dependencies: None
 
Customer Action: There is no action required by Customers. This announcement is for informational purposes only
 
Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.
 
Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.
 
Thank You,
Your Ellucian Cloud Services Team
Posted May 10, 2022 - 09:01 EDT
This scheduled maintenance affected: Ellucian SaaS (Ellucian Intelligent Learning Platform 5.X - APAC).