Ellucian Workflow – Service Disruption

Incident Report for Ellucian Cloud

Update

The service disruption affecting Ellucian Workflow is ongoing. Our third-party technology partner continues working to complete the necessary security updates.
Posted Oct 21, 2026 - 16:04 EDT

Update

The service disruption affecting Ellucian Workflow is ongoing. Our third-party technology partner continues working to complete the necessary security updates.
Posted Oct 21, 2026 - 14:47 EDT

Monitoring

The service disruption affecting Ellucian Workflow is ongoing. Our third-party technology partner continues working to complete the necessary security updates.
Posted Oct 21, 2026 - 13:51 EDT

Update

Ellucian Workflow is currently experiencing a service disruption because our third-party technology partner has temporarily taken its underlying services offline as a precautionary security measure while applying security patches.
Posted Oct 21, 2026 - 12:44 EDT

Identified

Ellucian Workflow is currently experiencing a service disruption. We are working with our technology partner to address the issue and restore service.
Posted Oct 21, 2026 - 11:33 EDT
This incident affects: Ellucian SaaS (Ellucian Workflow - Australia, Ellucian Workflow - Canada, Ellucian Workflow - Europe, Ellucian Workflow - Middle East, Ellucian Workflow - U.S.).