ELLUCIAN CLOUD SERVICES
As part of our ongoing support for customers using Ellucian Intelligent Learning Platform 5.X we are continuing to deliver fixes for critical issues as needed. This notification details the maintenance timeline and planned work.
Window: 02/13/2020 @ 10 a.m. Eastern to 02/13/2020 @ 11:59 a.m. Eastern
Note: A maintenance release for Ellucian Intelligent Learning Platform 5.X application will be deployed to Production environment on 03/04/2020 @ 8 p.m. Eastern
Activity: Deploy release in the Preview environment
Impact: ILP SaaS 5.X Preview environment will be unavailable during the maintenance window
Documentation: Release documentation can be found on the Ellucian Customer Center:https://ellucian.force.com/clients/a111M00000Pb2CA
Customer Action: There is no action required by Customers. This announcement is for informational purposes only
Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.
Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.
Your Ellucian Cloud Services Team