ELLUCIAN CLOUD SERVICES
Please be advised that a maintenance update for Ellucian Intelligent Learning Platform 4.X application will be deployed in the Production environment. This notification details the maintenance timeline and planned work.
** Asia Pacific region only **
Thursday, 14 August 2020 @ 12 a.m. AEST (GMT+10) to Thursday, 14 August 2020 @ 1 a.m. AEST (GMT+10)
Activity: Deploy release in the Production environment
Impact: ILP SaaS 4.X Production environment will be unavailable during the maintenance window
Documentation: Release documentation can be found on the Ellucian Customer Center: https://ellucian.force.com/clients/a111M00000Q6I6M
Customer Action: There is no action required by Customers. This announcement is for informational purposes only
Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.
Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.
Your Ellucian Cloud Services Team