Ellucian CRM Recruit Maintenance Update Informational Notice: Production (APAC)

Scheduled Maintenance Report for Ellucian Cloud

Completed

The scheduled maintenance has been completed.

Posted Sep 21, 2022 - 12:21 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Sep 21, 2022 - 12:15 EDT

Scheduled

ELLUCIAN CLOUD SERVICES

Please be advised that a maintenance update (MU) for Ellucian CRM Recruit Production was applied to your environments. This notification details the maintenance time line and planned work.

Details about the CRs included in this update can be found here:
https://elluciansupport.service-now.com/customer_center?id=standard_ticket&table=ellucian_product_release&sys_id=a7806b059713c9107c5bf8e3a253af2d

*** Singapore customers ***
Starting Thursday, 22 September 2022 at 9:00 PM SGT and concluding by Thursday, 22 September 2022 at 11:00 PM SGT

*** Australia customers ***
Starting Thursday, 22 September 2022 at 10:00 AM AEST and concluding by Thursday, 22 September 2022 at 12:00 AM AEST

There is no expected downtime during the MU however you may have experienced intermittent slowness or an occasional disconnect to your environment.

Should you encounter issues after this MU, please contact Action Line. If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.

If you are not a customer within any of the regions listed in this notification, please select "Manage your subscription" at the bottom of this email to update your regional preference for your Ellucian CRM solution(s).

Thank you,
Ellucian Cloud Team

Posted Sep 21, 2022 - 12:00 EDT

This scheduled maintenance affected: Ellucian SaaS (Ellucian Recruit (APAC)).