Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 05, 2022 - 21:01 EDT
ELLUCIAN CLOUD SERVICES
As part of our ongoing support for customers using Ethos Data Access we are continuing to deliver fixes for critical issues as needed. This notification details the maintenance timeline and planned work.
** US and CA Regions ** Window: Thursday, 5 May at 9:00 PM Eastern to Friday, 6 May at 12:00 AM Eastern
** EU Region ** Window: Friday, 6 May at 2:00 AM BST to Friday, 6 May at 5:00 AM BST
Activity: Deploy Hot-Fix in the Preview Environment.
Impact: The environment will be unavailable during the maintenance window. Please make sure no data loads or Analytics loads are in progress at the start of the maintenance window. Any bulk loads in progress will be interrupted and will have to be re-triggered once the deployment is done.
Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.
Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.
Thank You, Your Ellucian Cloud Services Team
Posted May 03, 2022 - 15:01 EDT
This scheduled maintenance affected: Ellucian Ethos Platform (Ethos Data Access - Canada, Ethos Data Access - Europe, Ethos Data Access - U.S.).