Ellucian Experience Maintenance Notification
Scheduled Maintenance Report for Ellucian Cloud
Completed
The scheduled maintenance has been completed.
Posted Jun 16, 2020 - 18:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 16, 2020 - 17:01 EDT
Scheduled
ELLUCIAN CLOUD SERVICES
Please be advised that a feature release for Ellucian Experience will be deployed in the Test environment. This notification details the maintenance timeline and planned work.

Window: 06/16/2020 at 5:00pm to 06/16/2020 at 6:00pm Eastern

Note: Feature release for Ellucian Experience will be deployed to Production environment on 06/22/2020

Impact: Downtime is not expected during this release, but performance may be decreased during the deployment widow.

Documentation: Release details can be found within the Ellucian Documentation site:
https://resources.elluciancloud.com/bundle/ellucian_experience_rel_release_notes/page/c_ellucian_experience_release_notes.html

Customer Action: Some card content must be reenabled and details, roles, and tags must be reentered by an Experience Admin. These cards include:
• Housing Request Card
• ILP Content (2 cards)
• CRM Advise Content (3 cards)

Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.

Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.

Thank You,

Your Ellucian Cloud Services Team
Posted Jun 16, 2020 - 16:59 EDT
This scheduled maintenance affected: Ellucian SaaS (Ellucian Experience).