Ethos Data Access Maintenance Release - Preview Environment - US, CA and EU Regions Only
Scheduled Maintenance Report for Ellucian Cloud
The scheduled maintenance has been completed.
Posted Sep 22, 2023 - 01:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 21, 2023 - 22:00 EDT

Please be advised that a Maintenance Update for Ethos Data Access will be deployed in the Preview environment. This notification details the maintenance timeline and planned work.
** US and CA Regions **
Thursday, 21 September 2023 at 10:00 PM Eastern to Friday, 22 September 2023 at 1:00 AM Eastern
Note: This Maintenance Update will be deployed in Production on Wednesday, 27 September 2023.

** EU Region **
Friday, 22 September 2023 at 3:00 AM BST to Friday, 22 September 2023 at 6:00 AM BST
Note: This Maintenance Update will be deployed in Production on Thursday, 28 September 2023.

Activity: Deploy release in the Preview environment.

Documentation: Release documentation can be found on the Ellucian Customer Center

Impact: The environment will be unavailable during the maintenance window. Please make sure no data loads or Analytics loads are in progress at the start of the maintenance window. Any bulk loads in progress will be interrupted and will have to be re-triggered once the deployment is done.

Dependencies: None

Customer Action: There is no action required by customers. This announcement is for informational purposes only.

Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.

Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.

Thank You,
Your Ellucian Cloud Services Team
Posted Sep 18, 2023 - 14:05 EDT
This scheduled maintenance affected: Ellucian Ethos Platform (Ethos Data Access - Canada, Ethos Data Access - Europe, Ethos Data Access - U.S.).