Maintenance Notification Ellucian Workflow - Test - ME and UK regions only.
Scheduled Maintenance Report for Ellucian Cloud
Completed
The scheduled maintenance has been completed.
Posted Jan 25, 2023 - 23:02 EST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 25, 2023 - 20:00 EST
Update
We will be undergoing scheduled maintenance during this time.
Posted Jan 20, 2023 - 14:56 EST
Update
The planned upgrade to the Workflow 2.X Test environment has been postponed to Wednesday, 25 January. We apologize for any inconvenience this may cause
Posted Jan 20, 2023 - 14:52 EST
Scheduled
ELLUCIAN CLOUD SERVICES

Please be advised that maintenance update 2.1.6 for Ellucian Workflow will be deployed in the 2.0 Test environment for all Middle Eastern and European customers. This notification details the maintenance timeline and planned work.

Window:
** European region only**
Thursday, 26 January 2023 @ 1:00 a.m. BST to Thursday, 26 January 2023 @ 4:00 a.m. BST

** Middle Eastern region only**
Thursday, 26 January 2023 @ 5:00 a.m. GST to Thursday, 26 January 2023 @ 8:00 a.m. GST

Note: This Maintenance Update will be deployed in Production on Thursday, 9 February 2023.

Activity: Deploy 2.1.6 release into Ellucian Workflow Test environment

Impact: There will be downtime experienced in the 2.0 test environment while the update is being deployed.

Documentation: Release documentation can be found on The Ellucian Customer Center:
https://elluciansupport.service-now.com/customer_center?id=standard_ticket&table=ellucian_product_release&sys_id=9c2cfebe876bd11c25d9cbb6dabb352e

Client Action: None

Dependencies: None

Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.

Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.

Thank You,
Your Ellucian Cloud Services Team
Posted Jan 13, 2023 - 14:01 EST
This scheduled maintenance affected: Ellucian SaaS (Ellucian Workflow - Europe, Ellucian Workflow - Middle East).