Ellucian CRM Advise Maintenance Update: Production (EMEA)

Scheduled Maintenance Report for Ellucian Cloud

Completed

The scheduled maintenance has been completed.

Posted Sep 13, 2023 - 22:00 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Sep 13, 2023 - 20:02 EDT

Scheduled

ELLUCIAN CLOUD SERVICES

Please be advised that there is an upcoming maintenance update (MU) for Ellucian CRM Advise Production. This notification details the maintenance timeline and planned work.

Details about the Related Defects and Enhancements can be found here:
https://elluciansupport.service-now.com/customer_center?id=standard_ticket_customer_center&table=ellucian_product_release&sys_id=e0bf0186870d35d4e01ccb35dabb35ff

*** Europe customers ***
Starting Thursday, 14 September 2023, at 1:00 AM BST and concluding by Thursday, 14 September 2023, at 3:00 AM BST.

*** Middle East customers ***
Starting Thursday, 14 September 2023 at 4:00 AM GMT +4 and concluding by Thursday, 14 September 2023 at 6:00 AM GMT +4.

There is no expected downtime during the maintenance update; however, you may experience intermittent slowness or an occasional disconnect to your environment.

Should you encounter issues after this MU, please contact Action Line. If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager, who can arrange a meeting with the appropriate technical personnel.

Thank you,
Ellucian Cloud Team

Posted Sep 12, 2023 - 08:04 EDT

This scheduled maintenance affected: Ellucian SaaS (Ellucian Advise (EMEA)).