ELLUCIAN CLOUD SERVICES
Please be advised that a maintenance update for Ellucian Intelligent Learning Platform 4.X application will be deployed in the Production environment. This notification details the maintenance timeline and planned work.
** Asia Pacific region only **
02/12/2020 @ 10 a.m.Eastern to 02/12/2020 @ 11:00 a.m.Eastern
** US,EU & Canada regions **
02/12/2020 @ 8 p.m.Eastern to 02/12/2020 @ 11 p.m.Eastern
Activity: Deploy release in the Production environment
Impact: ILP SaaS 4.X Production environment will be unavailable during the maintenance window
Documentation: Release documentation can be found on the Ellucian Customer Center:https://ellucian.force.com/clients/a111M00000NgUxq
Customer Action: There is no action required by Customers. This announcement is for informational purposes only
Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.
Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.
Your Ellucian Cloud Services Team