Ellucian Intelligent Learning Platform 4.X Maintenance Release - Production Environment
Scheduled Maintenance Report for Ellucian Cloud
Completed
The scheduled maintenance has been completed.
Posted Feb 12, 2020 - 23:00 EST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 12, 2020 - 20:00 EST
Scheduled
ELLUCIAN CLOUD SERVICES

Please be advised that a maintenance update for Ellucian Intelligent Learning Platform 4.X application will be deployed in the Production environment. This notification details the maintenance timeline and planned work.

Window:
** Asia Pacific region only **
02/12/2020 @ 10 a.m.Eastern to 02/12/2020 @ 11:00 a.m.Eastern

** US,EU & Canada regions **
02/12/2020 @ 8 p.m.Eastern to 02/12/2020 @ 11 p.m.Eastern

Activity: Deploy release in the Production environment

Impact: ILP SaaS 4.X Production environment will be unavailable during the maintenance window

Documentation: Release documentation can be found on the Ellucian Customer Center:

https://ellucian.force.com/clients/a111M00000NgUxq

Dependencies: None

Customer Action: There is no action required by Customers. This announcement is for informational purposes only

Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.

Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.

Thank You,
Your Ellucian Cloud Services Team
Posted Feb 06, 2020 - 04:12 EST
This scheduled maintenance affected: Ellucian SaaS (Ellucian Intelligent Learning Platform 4.X - United States/Canada/Latin America).