ELLUCIAN CLOUD SERVICES
As part of our ongoing SaaS delivery improvements for customers using Ellucian CRM Advance in the cloud, this notice is to inform you of plans to upgrade your Ellucian CRM deployment(s) within the Ellucian Cloud.
TARGETED PROD UPGRADE WINDOW:
Ellucian CRM Advance Prod, August 3, 2020 - August 5, 2020
Your specific date and time - including duration - will be shared directly with you via your Ellucian CRM distribution email.
Details about CRs found in this upgrade may be found on Customer Center here:https://ellucian.force.com/clients/s/releases/a111M00000QD0mNQAT/crm-advance-304-maintenance-release
USER ACCEPTANCE TESTING:
It is expected that current business operations are tested after all Ellucian CRM upgrades. The goal of the testing is to verify that current business operations are unimpeded. New feature functionality must be configured and may be configured after the upgrade where available.
Should you encounter issues after this upgrade, please contact Action Line. If you have any questions or concerns, please contact your Customer Success Manager. If you are currently implementing your Ellucian CRM solution, please contact your Project Manager.
Ellucian Cloud Team