Ellucian CRM Advance Maintenance Update: Non-Prod (APAC)
Scheduled Maintenance Report for Ellucian Cloud
Completed
The scheduled maintenance has been completed.
Posted Sep 13, 2022 - 16:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 13, 2022 - 14:01 EDT
Scheduled
ELLUCIAN CLOUD SERVICES

Please be advised that there is an upcoming maintenance update (MU) for Ellucian CRM Advance Non-Prod. This notification details the maintenance timeline and planned work.

Details about the CRs included in this update can be found here:
https://elluciansupport.service-now.com/customer_center?id=standard_ticket&table=ellucian_product_release&sys_id=9fbff68f878cddd06c71ca27dabb355b

*** Singapore customers ***
Starting Wednesday, 14 September 2022 at 2:00 AM SGT and concluding by Wednesday, 14 September 2022 at 4:00 AM SGT

*** Australia customers ***
Starting Wednesday, 14 September 2022 at 4:00 AM AEST and concluding by Wednesday, 14 September 2022 at 6:00 AM AEST

There is no expected downtime during the MU however you may experience intermittent slowness or an occasional disconnect to your environment.

If you are not a customer within any of the regions listed in this notification, please select "Manage your subscription" at the bottom of this email to update your regional preference for your Ellucian CRM solution(s).

Should you encounter issues after this MU, please contact Action Line. If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.


Thank you,
Ellucian Cloud Team
Posted Sep 12, 2022 - 14:08 EDT
This scheduled maintenance affected: Ellucian SaaS (Ellucian Advance (APAC)).