Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 19, 2023 - 22:30 EDT
Scheduled
ELLUCIAN CLOUD SERVICES
Please be advised that an Infrastructure Maintenance Update for Ellucian Quercus will be deployed in the Production Environments. This notification details the maintenance timeline and planned work.
Window: *** This notification is for our customers in the EMEA region only *** Saturday, 20th May - starting at 3:30 a.m. BST and concluding on Saturday, 20th May at 4:30 a.m. BST.
Activity: Deploy Infrastructure updates to the Quercus Production environments.
Impact: The Production environment will be unavailable during this maintenance window.
Customer Action: There is no action required by customers. This announcement is for informational purposes only.
Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.
Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact me or your Customer Success Manager.
Thank You, Your Ellucian Cloud Services Team
Posted May 17, 2023 - 15:00 EDT
This scheduled maintenance affected: Ellucian SaaS (Ellucian Quercus (EMEA)).