Ellucian Intelligent Learning Platform 5.X Maintenance Release - Production Environment (United States/Canada/Latin America)
Scheduled Maintenance Report for Ellucian Cloud
Completed
The scheduled maintenance has been completed.
Posted Jul 30, 2020 - 23:59 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 29, 2020 - 21:00 EDT
Update
Old - 07/29/2020 @ 8 p.m. Eastern to 07/30/2020 @ 2 a.m. Eastern New 07/29/2020 @ 8 p.m. Eastern to 07/30/2020 @ 12 a.m. Eastern
Posted Jul 27, 2020 - 14:47 EDT
Scheduled
ELLUCIAN CLOUD SERVICES

Please be advised that a maintenance update for Ellucian Intelligent Learning Platform 5.X application will be deployed in the Production environment. This notification details the maintenance timeline and planned work.

** US & Canada regions **
07/29/2020 @ 8 p.m. Eastern to 07/30/2020 @ 12 a.m. Eastern

Activity: Deploy release in the Production environment

Impact: ILP SaaS 5.X Production environment will be unavailable during the maintenance window

Documentation: Release documentation can be found on the Ellucian Customer Center:

https://ellucian.force.com/clients/s/releases/a111M00000Q6IDs

Dependencies: None

Customer Action: There is no action required by Customers. This announcement is for informational purposes only

Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.

Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.

Thank You,
Your Ellucian Cloud Services Team
Posted Jul 27, 2020 - 14:11 EDT
This scheduled maintenance affected: Ellucian SaaS (Ellucian Intelligent Learning Platform 5.X - United States/Canada/Latin America).