Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 19, 2019 - 03:00 EDT
Scheduled
ELLUCIAN CLOUD SERVICES
Please be advised that a Maintenance Update for the Ellucian Quercus web platform (Test environment) will be deployed during non-production hours. This notification details the maintenance timeline and planned work.
Window: *** This notification is for our customers in Europe and the Middle East only *** Friday April 19th - starting at 8:00 a.m. GMT and concluding on Friday April 19th at 9 a.m. GMT. *** This notification is for our customers in the Asia Pacific region only *** Friday April 19th - starting at 3:00 p.m. GMT and concluding on Friday April 19th at 4:00 p.m GMT.
Activity: Deploy updates to the server components on the Web platform.
Impact: There is no downtime expected while the update is being deployed.
Dependencies: None.
Customer Action: There is no action required by customers. This announcement is for informational purposes only.
Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.
Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.
Thank You, Your Ellucian Cloud Services Team
Posted Apr 18, 2019 - 17:09 EDT
This scheduled maintenance affected: Ellucian SaaS (Ellucian Quercus (EMEA)).