ELLUCIAN CLOUD SERVICES
Please be advised that a maintenance update for Ellucian Intelligent Learning Platform 4.X application will be deployed in the Preview environment. This notification details the maintenance timeline and planned work.
Window: 09/04/2019 @ 10 a.m. Eastern to 09/04/2019 @ 2 p.m. Eastern
Note: A maintenance update for Ellucian Intelligent Learning Platform 4.X application will be deployed to Production environment for Asia Pacific region customers on 09/25/2019 @ 10 a.m. Eastern and for US, EU & Canada region customers on 09/25/2019 @ 8 p.m. Eastern
Activity: Deploy release in the Preview environment
Impact: ILP SaaS 4.X Preview environment will be unavailable during the maintenance window
Documentation: Release documentation can be found on the Ellucian Customer Center: https://ellucian.force.com/clients/s/releases/a111M00000Ne6e4/ilp-4511-saas
Customer Action: There is no action required by Customers. This announcement is for informational purposes only
Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.
Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.
Your Ellucian Cloud Services Team