Maintenance Notification/Hotfix Ellucian Intelligent Learning Platform 5.5.3.1 - Preview Environment (EMEA)

Scheduled Maintenance Report for Ellucian Cloud

Completed

The scheduled maintenance has been completed.
Posted Jun 09, 2022 - 00:01 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 08, 2022 - 21:02 EDT

Scheduled

ELLUCIAN CLOUD SERVICES
Please be advised that Maintenance Update/Hotfix 5.5.3.1 for Ellucian Intelligent Learning Platform 5.x application will be deployed in the Preview environment. This notification details the maintenance timeline and planned work.
 
Window:
*** Europe customers ***
Thursday, 9th June 2022 at 02:00 AM BST to Thursday, 9th June 2022 at 05:00 AM BST.

Activity: Deploy release in the Preview environment.

Impact: ILP SaaS 5.X Preview environment will be unavailable during the maintenance window
 
Documentation: Release documentation for 5.5.3 can be found on the Ellucian Customer Center:
https://ellucian.force.com/clients/a118Y00000SlsAE
This Hotfix addresses CR-000184736

Dependencies: None
 
Customer Action: There is no action required by Customers. This announcement is for informational purposes only
 
Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.
 
Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.
 
Thank You,
Your Ellucian Cloud Services Team
Posted Jun 06, 2022 - 12:01 EDT
This scheduled maintenance affected: Ellucian SaaS (Ellucian Intelligent Learning Platform - EMEA).