Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 15, 2024 - 22:00 EDT
Scheduled
ELLUCIAN CLOUD SERVICES
As part of our ongoing support for customers using Ethos Data Access we are continuing to deliver fixes for critical issues as needed. This notification details the maintenance timeline and planned work.
Window: Wednesday, 15 May at 10:00 PM Eastern to Wednesday, 15 May at 11:00 PM Eastern
Activity: Deploy Hot-Fix in the Preview and Production environments.
Impact: There is no downtime expected while the update is being deployed. Since work is being performed on the environment there is a chance of intermittent slowness or occasional disconnects.
Dependencies: None
Documentation: This hotfix includes a fix to populate Fiscal Years dropdown for a ledger-activities resource load.
Customer Action: None
Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.
Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.
Thank You, Your Ellucian Cloud Services Team
Posted May 13, 2024 - 14:00 EDT
This scheduled maintenance affected: Ellucian Ethos Platform (Ethos Data Access - Australia, Ethos Data Access - Canada, Ethos Data Access - Europe, Ethos Data Access - U.S.).