Ellucian Engineers remediated an issue impacting ILP processing, the system stabilized, message processing resumed at normal rates, and the backlog was cleared of all actionable messages. We will continue to closely monitor performance.
Posted Jan 22, 2026 - 16:05 EST
Update
Ellucian Engineers remediated an issue impacting ILP processing, the system stabilized and normal message processing has been restored. We will continue to closely monitor performance as the backlog is fully consumed and provide any updates.
Posted Jan 22, 2026 - 13:28 EST
Monitoring
Ellucian Engineers identified an issue impacting ILP processing and enacted a remediation. There has been an improvement in message processing and our team is working to fully restore normal message processing. We will continue to monitor and provide updates.
Posted Jan 22, 2026 - 13:02 EST
Identified
Ellucian Engineers identified an issue impacting ILP processing. They continue working to restore normal message processing as soon as possible and will continue to provide updates.
Posted Jan 22, 2026 - 12:00 EST
Investigating
Ellucian Engineers are aware of an issue impacting ILP processing. We are working to restore normal message processing as soon as possible and will continue to provide updates.
Posted Jan 22, 2026 - 11:02 EST
This incident affected: Ellucian SaaS (Ellucian Intelligent Learning Platform - United States/Canada/Latin America).