Ellucian CRM Advance Maintenance Update: Non-Production & Production Announcement (US/Canada/APAC)

Scheduled Maintenance Report for Ellucian Cloud

Completed

The scheduled maintenance has been completed.
Posted Apr 15, 2025 - 16:00 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 15, 2025 - 14:01 EDT

Scheduled

ELLUCIAN CLOUD SERVICES

Please be advised that there is an upcoming maintenance update (MU) for Ellucian CRM Advance for Non-Production scheduled for 15 April 2025. This includes Pre-Production and Test environments. Production environments are scheduled for 21 April 2025.

To access deployment windows and details about the Related Defects & Enhancements included in this update, kindly visit our Customer Center via the link below:

https://elluciansupport.service-now.com/customer_center?id=standard_ticket_customer_center&table=ellucian_product_release&sys_id=9ccdc4b483465ad03db1cba6feaad389

There is no expected downtime during the MU; however, you may experience intermittent slowness or an occasional disconnect to your environment.

Should you encounter issues after this MU, please contact Action Line. If you have any questions or concerns about this notification or want to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager.

Thank you,
Ellucian Cloud Team
Posted Apr 15, 2025 - 11:15 EDT
This scheduled maintenance affected: Ellucian SaaS (Ellucian Advance (APAC), Ellucian Advance).