Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 10, 2023 - 14:02 EST
ELLUCIAN CLOUD SERVICES
Please be advised that there is an upcoming maintenance update (MU) for Ellucian CRM Advance Non-Production Environment. This includes Pre-Production and Test environments. This notification details the maintenance timeline and planned work.
Details about the CRs included in this update can be found within communities in the link below:
*** Singapore customers *** Starting Wednesday, 11 January 2023, at 3:00 AM SGT and concluding by Wednesday, 11 January 2023, at 5:00 AM SGT.
** Australia customers *** Starting Wednesday, 11 January 2023, at 6:00 AM AEDT and concluding by Wednesday, 11 January 2023, at 8:00 AM AEDT.
There is no expected downtime during the MU. However, you may experience intermittent slowness or an occasional disconnect from your environment.
If you are not a customer within any of the regions listed in this notification, please select "Manage your subscription" at the bottom of this email to update your regional preference for your Ellucian CRM solution(s).
Should you encounter issues after this MU, please get in touch with Action Line. If you have any questions or concerns about this notification or want to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager, who can arrange a meeting with the appropriate technical personnel.
Thank you, Ellucian Cloud Team
Posted Jan 09, 2023 - 11:08 EST
This scheduled maintenance affected: Ellucian SaaS (Ellucian Advance (APAC)).