Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 22, 2020 - 17:00 EDT
Scheduled
ELLUCIAN CLOUD SERVICES
Please be advised that a feature release for Ellucian Experience will be deployed in the Production environment. This notification details the maintenance timeline and planned work.
Window: 06/22/2020 at 5:00pm to 06/22/2020 at 6:00pm Eastern
Impact: Downtime is not expected during this release, but performance may be decreased during the deployment widow.
Customer Action: Some card content must be reenabled and details, roles, and tags must be reentered by an Experience Admin. These cards include: • Housing Request Card • ILP Content (2 cards) • CRM Advise Content (3 cards)
Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.
Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.
Thank You, Your Ellucian Cloud Services Team
Posted Jun 08, 2020 - 14:32 EDT
This scheduled maintenance affected: Ellucian SaaS (Ellucian Experience (U.S.)).