ELLUCIAN CLOUD SERVICES
Please be advised that Ellucian Quercus 8.18.04 will be deployed to the Production environment. This notification details the maintenance time line and planned work.
*** This notification is for our customers in Europe and the Middle East only ***
Tuesday September 3rd - starting at 6:00 p.m. BST (GMT+1) and concluding on Tuesday September 3rd at 10 p.m. BST (GMT+1).
Activity: Deploy Quercus release 8.18.04 to the Production environment.
Impact: The Production environment will be unavailable during the maintenance window.
Documentation: Release documentation can be found on: https://ellucian.force.com/clients/0691M000005KNqg
Client Action: The Client will be responsible for validating the environment following the completion of the deployment in the Client's environment. Test major business processes, integration to the ERP, 3rd Party integration and bug fixes.
Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.
Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.
Your Ellucian Cloud Services Team