Colleague SaaS T3 - Release Updates - Non-Production - November 25, 2022
Scheduled Maintenance Report for Ellucian Cloud
Completed
The scheduled maintenance has been completed.
Posted Nov 25, 2022 - 09:00 EST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 25, 2022 - 06:00 EST
Scheduled
ELLUCIAN CLOUD SERVICES

Please be advised that the Ellucian Colleague SaaS T3 Release Updates will be deployed in the Non-Production environment. This notification details the maintenance timeline and planned work.

The Ellucian Colleague SaaS T3 Release Updates will be deployed in Non-Production on November 25, 2022. The same updates will be deployed in Production on November 28, 2022.

Windows:
Eastern Time Zone - November 25 from 6:00 AM to 9:00 AM
Central/Mountain Time Zone - November 25 from 4:00 AM to 7:00 AM
Pacific Time Zone -November 25 from 3:00 AM to 6:00 AM
Samoa Standard Time - November 25 from 12:00 AM to 3:00 AM

Impact: The Non-Production environment will be unavailable during the maintenance window.

Documentation: Please refer to the following articles for the details in this release:
https://elluciansupport.service-now.com/customer_center?id=standard_ticket&table=ellucian_product_release&sys_id=0d199f4e974fd9905154d004a253afd1 (Release 035378)
https://elluciansupport.service-now.com/customer_center?id=standard_ticket&table=ellucian_product_release&sys_id=2d64026687ccd5d0fb8e43b6cebb3525 (Release 034540)

Client Action: The Client will be responsible for validating the environment following the completion of the deployment in the Client's environment. Test major business processes, integration to the ERP, 3rd Party integration and bug fixes.

Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.

Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager, who can arrange a meeting with the appropriate technical personnel.

Thank You,
Your Ellucian Cloud Services Team
Posted Nov 23, 2022 - 12:11 EST
This scheduled maintenance affected: Ellucian SaaS (Ellucian Colleague SaaS).