Ellucian Insights Maintenance Update 1.11.0 - Production Environment (all regions)
Scheduled Maintenance Report for Ellucian Cloud
Completed
The scheduled maintenance has been completed.
Posted Mar 22, 2024 - 08:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 21, 2024 - 20:00 EDT
Scheduled
ELLUCIAN CLOUD SERVICES
Please be advised that a Maintenance Update for Ellucian Insights will be deployed in your production environment. This notification details the maintenance timeline and planned work.

Window:

Thursday, 21 March 2024 at 8:00 p.m. to Friday, 22 March 2024 at 8:00 a.m. Eastern

Activity: Deploy Ellucian Insights Release 1.11.0 in the production environment.

Impact:
There is no downtime expected during the upgrade window.

Documentation: Release documentation and details can be found on The Ellucian Customer Center: https://elluciansupport.service-now.com/customer_center?id=standard_ticket_customer_center&table=ellucian_product_release&sys_id=e4f5539197e84ad0ebc2bdcfe153af84

Dependencies: None.

Client Action: No Customer actions are required. Please see the release documentation for enhancements and resolved defects.

Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.

Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.

Thank You,
Your Ellucian Cloud Services Team
Posted Mar 21, 2024 - 11:01 EDT
This scheduled maintenance affected: Ellucian SaaS (Ellucian Insights).